6 of 6 Customer Support Technician Jobs in the UK

Job Introduction The Customer Support Engineer role is a tier 1 position and would suit someone with knowledge of warehouse flow and WMS/WCS systems. Someone who is looking to expand their knowledge and work with over 140 customers across the world to solve their WCS challenges. This primary purpose of the Customer Support Engineer … is to supply TGW customers with a quality technical, 24/7 hotline service. You'll be working alongside other talented engineers on your shift to ensure our global customer base get quick, accurate information and their WCS problems solved in a timely manner. The role is based in Market Harborough with a hybrid working set-up. WHAT YOULL … BE HANDLING To provide 24hr * 7 day cover on a rotated shift pattern To provide professional telephone support to customers both internal and external To provide professional on line software support for WCS systems Manage and troubleshoot site-to-site and client-to-site VPNs using appropriate tools. To manage the hotline ticket system for IT, Facilities and More ❯

Job Introduction The Customer Support Engineer role is a tier 1 position and would suit someone with knowledge of warehouse flow and WMS/WCS systems. Someone who is looking to expand their knowledge and work with over 140 customers across the world to solve their WCS challenges. This primary purpose of the Customer Support Engineer … is to supply TGW customers with a quality technical, 24/7 hotline service. You'll be working alongside other talented engineers on your shift to ensure our global customer base get quick, accurate information and their WCS problems solved in a timely manner. The role is based in Market Harborough with a hybrid working set-up. WHAT YOULL … BE HANDLING To provide 24hr * 7 day cover on a rotated shift pattern To provide professional telephone support to customers both internal and external To provide professional on line software support for WCS systems Manage and troubleshoot site-to-site and client-to-site VPNs using appropriate tools. To manage the hotline ticket system for IT, Facilities and More ❯

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Central London WC2R 2ND Package: Competitive Salary, benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. … purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing The primary function is desk side support to the customer s end users. This encompasses Hardware, Software and system administration. Defined as providing contracted IT support to ensure that the client s staff are … able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. To own end to end Incident More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Central London WC2R 2ND Package: Competitive Salary, benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. … purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing The primary function is desk side support to the customer’s end users. This encompasses Hardware, Software and system administration. Defined as providing contracted IT support to ensure that the client’s staff are … able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. To own end to end Incident More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Nottingham/Derby Package:Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To … Ricoh Today What you will be doing Undertake day to day operational work (including server/desktop/laptop/patching/LAN/printer/software) in designated customer sites to meet SLA and KPI requirements, ensuring that all incidents, service requests, project work and site maintenance work are effectively supported to ensure that the impact and disruption … on the IT services are kept to an absolute minimum & meet contractual requirements. Ensure that excellent levels of customer service are provided to meet the customers’ requirements to maintain high customer satisfaction which will contribute to contract retention and renewal. Ensure that all processes, policies and procedures are followed in line with contractual agreements and documentation completed accordingly More ❯

Job Introduction The Customer Support Engineer role is a tier 1 position and would suit someone with knowledge of warehouse flow and WMS/WCS systems. Someone who is looking to expand their knowledge and work with over 140 customers across the world to solve their WCS challenges. This primary purpose of the Customer Support Engineer More ❯