Customer Value Proposition Jobs in the North East

6 Customer Value Proposition Jobs in the North East

Real Time Analyst

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
role, you will play a critical part in optimizing operational efficiency and adherence to schedules, ensuring the optimal delivery of exceptional service in Customer Services or the Alarm Reception Centre. As a Real Time Analyst, you will report directly to the Real Time Manager and collaborate closely with … to meet service level objectives. Provide timely and accurate reporting on performance metrics, highlighting areas of concern and recommending actionable solutions. Collaborate with Customer Services or the ARC leadership to implement strategies aimed at enhancing operational effectiveness and customer satisfaction. Act as a subject matter expert … some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds more »
Employment Type: Permanent
Salary: £26,000
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Technical Support Advisor

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated Technical Support Advisors to assist our Verisure colleagues in the field. This role will suit … email. We provide technical support for our alarm security systems, Arlo cameras and programs used by our security experts. Providing excellent levels of customer service to our sales security consultants and field technicians. There is a very collaborative and friendly relationship with our colleagues working in the field. … some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds more »
Employment Type: Permanent
Salary: £24,000
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Alarm Call Handler (Night Shift)

Newcastle upon Tyne, England, United Kingdom
Verisure
their requests Preventing false alarms, explaining how to use the system and detecting technical issues. Ideal Candidate will have: Experience in providing excellent customer service. Excellent communication skills with problem solving attitude. Ability to show patience and consideration towards customers via telephone. Customer oriented, genuinely passionate … protocols accurately. Accurate data capture and typing skills. Good IT and Microsoft Office skills. A selfless team player. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. Night Shift Allowance … some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds more »
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Alarm Response Advisor

Newcastle upon Tyne, England, United Kingdom
Verisure
With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Role Overview: This department is known to be the heart of Verisure, directly dealing with incidents across the UK to ensure peace of … looking for a right individual who is passionate and eager to make a difference. The ideal candidate will have: Experience in providing excellent customer service. Excellent communication skills with problem solving attitude. Ability to show patience and consideration towards customers via telephone. Customer oriented, genuinely passionate … some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds more »
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Field Scheduling Specialist (Workforce Management)

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Job Description: Ensure fulfilment of Field Service Engineers agendas with focus on immediate to short term Rescheduling and re-assigning services based on … Maintain monthly SLAs Keep up to date with latest system releases Required Skills: Critical thinking, planning and problem-solving skills. A focus on customer services to ensure fulfilment in a time frame that suits the both the customers and business needs Good communication skills in order to relate … some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds more »
Employment Type: Permanent
Posted:

Compensation and Benefits Analyst

Newcastle upon Tyne, England, United Kingdom
Hybrid / WFH Options
Verisure
and data mining is a plus; Master's degree in Business Analytics, Business Intelligence, or any related field is a plus. Personal Specification Customer oriented mindset Fit with our company DNA Analytical and organized person Desire to learn and to collaborate Proactive and able to anticipate problems Excellent … With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have … some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds more »
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