Dartford, England, United Kingdom Hybrid / WFH Options
Europa Worldwide Group
and root cause analysis skills. Excellent knowledge of Windows Server 2016-2022 & Citrix Virtual Apps and Desktops Excellent knowledge of Active Directory, Group Policy, DHCP and DNS Good knowledge of Microsoft products including Office 365, Azure, and MDM would be advantageous. Ability to think clearly under pressure along with sound more »
trouble-shooter with an eye for detail. • Willingness to learn new skills, products and services. • Linux OS, Hardware Firewall Configuration, ConnectWise Manage, • Knowledge of DHCP, DNS and Windows AD would be beneficial Driving license and your own car which you are willing to use for work purposes is essential Excellent more »
monitoring platform experience (Auvik advantageous) Experience in creating, updating, and maintaining customer documentation. Experience of working with Microsoft technologies (incl. AD, Windows Server, DNS, DHCP, NPS) Experience with Microsoft Teams Calling (desired) CCNA/CCNP (desired) Microsoft Certified Professional (Networking) In this role, you’ll be responsible for: Escalation path more »
archive systems are in place Oversee the installation, maintenance and upgrades of all infrastructure equipment Manage key services including Active Directory, DNS, Office 365, DHCP and Group Policy The ideal candidate will have a strong passion for IT, with at least of 2-3 years of experience working as an more »
Remote/Onsite 1st Line support to clients relating to their *core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory · First point of contact for support calls · Installation work of *core technologies - Microsoft 365, SharePoint … MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory · Achieve both personal and team Golden KPIs targets such as customer satisfaction · Working in order of SLA and priority of tickets · System documentation Requirements · Great customer service skills · Positive and passionate … problem solving skills · 1st Line level Experience with most of our *core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits · 25 days holiday · Your Birthday as a bonus annual leave day · Annual Staff Bonus more »
