Promoter Score (NPS) Response time based on ticket severity Technical Qualifications Hands-on experience with Active Directory and Office 365 administration Proficiency in managing users, groups, Group Policies, DNS, DHCP, and LDAP Strong understanding of information security principles including access control, encryption, and patch management Solid grasp of networking protocols and infrastructure: TCP/IP, routing, VLANs, firewalls, switches, wireless More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
growth and technical investment. We're looking for someone with a broad technical background who wants to have a career within networking. Essential Skills & Experience * Networking background - DNS/DHCP/Routers/Switching/Firewalls * A minimum of 1 years experience in a similar role * Technical competence in the full stack of Microsoft Windows Server Technologies (Active Directory Domain More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nextech
Required - * Strong technical aptitude and troubleshooting skills.* Knowledge of hardware components and peripherals.* Previous experience within an IT Helpdesk capacity* Basic understanding of networking concepts (TCP/IP, DNS, DHCP).* Excellent communication and customer service skills.* Ability to work independently and collaboratively in a team environment. Key Responsibilities - * Provide technical support to end-users, troubleshooting hardware and software issues More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
the Service Desk * Adhere to, promote, and support the company's Information Security policies. Essential: * IT Service Call Management * Remote service * Active directory Administration * Understanding of TCP/IP, DHCP and DNS. * IOS and android device setup and support * Microsoft Office 2010 and above * Printer Support * Fundamental desktop and troubleshooting To apply, please send an updated CV More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
skills. Logical and thorough fault-finding and troubleshooting abilities. ITIL awareness. Technical Skills Microsoft Windows 10/11 and Office applications. Windows Server 2016/2022 and core services (DHCP, DNS, DFS, NPS, Hyper-V, ADCS). Active Directory, Microsoft Entra, Group Policy. Office 365 administration and support. Microsoft SQL Server and IIS administration. Network topology (VLANs, 802.1x, DHCP Snooping More ❯