2 of 2 DNS Jobs in Bedfordshire

hybrid environment, including on-premise domains and Microsoft Entra ID Requirements: Networking Knowledge: Basic understanding of networking fundamentals: IP addressing, Ports, MAC addresses, DHCP, DNS, Firewalls, and Switches. M365 & Admin Skills: Creating users, assigning licenses and basic Windows Server administration. Technical Skills: Experience with Windows 10/11 troubleshooting ...

support Diagnose and resolve basic hardware and software issues across desktops, laptops, and peripherals Carry out initial network diagnostics for Wi-Fi, VPN, and DNS issues Support users remotely using tools such as AnyDesk, TeamViewer, and SCCM Manage incidents and service requests Log, track, and update tickets in the service ...

working knowledge of Windows OS and Microsoft 365. Experience with Active Directory (user admin, password resets). Understanding of networking fundamentals (Wi-Fi, VPN, DNS). Experience using service desk tools such as ServiceNow, Freshdesk, or Jira. Comfortable using remote support tools (e.g. TeamViewer, AnyDesk, SCCM). Confidence in reviewing ...