Project Manager - Customer Service Center of Excellence (f/m/d)
- Location
- Chew Magna, England, United Kingdom
competency assessments. Create, implement and maintain standard work documents for Customer Service processes. Run and analyze monthly reports to support data cleansing activities in Salesforce and SAP. Maintain customer account data to ensure data accuracy and process compliance. Maintain … track KPI‐related data as defined by the CoE Regional Manager, ensuring timely and accurate reporting. Ability to build and leverage cross functional relationships to promote collaboration and adoption of best practices. Your ideal background Understanding of Customer Service role Proficiency in SAP – Key user qualification ideal. ...