post‐sale activities such as onboarding, training, adoption, and fostering strategic partnerships with customers. Responsibilities Customer Portfolio Management: Lead client onboarding processes, ensuring data integration, training, and adoption of Mondra’s platform to deliver time‐to‐value. Own a portfolio of key accounts, driving customer satisfaction and product … customers are satisfied, engaged, and achieving their goals with our solution, with customer health scores reviewed quarterly. Strategic Outputs: Partner closely with internal science, data, and product teams to deliver client outcomes and shape product development. Drive strategic initiatives such as co‐authoring case studies, white papers, and joint ...