Field Service Specialist
Camberley, Surrey, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Jenoptik AG
customer is regularly updated regarding progress. Ensure that assets are registered on the system and that asset status is correctly reported within the service management system. Ensure that faults are correctly recorded against assets. Ensure that work orders are completed within the agreed target SLA and that Field Service … Reports (FSR's) are completed within service management system. Working with Account Management assist in managing the relationship with the customer to maintain a positive and professional image of Jenoptik. Compliance with company policies and procedures and follow the procedures as defined within the companies Quality Management System (QEMS) i.e., returns, stock management, incident reporting and updates, system calibrations, and risk assessments. Supervision of third-party contractors on-site. Return of faulty equipment service. Liaising with product engineering to feed back any fault, product enhancements, and design concerns to engineering. Action work tasks via service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: