Product Owner - AI Fraud Operations
- Hiring Organisation
- Natwest CWS
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract, Work From Home
generate tailored investigative questions. The product is moving from controlled experimentation towards production and broader use, with success dependent on safe AI, high-quality data, operational adoption, measurable outcomes and effective integration with colleague tooling. What you'll do: Work as the delivery team-facing Product Owner, providing … scams use cases where evidence supports expansion. Turn Fraud Operations needs into a prioritised product backlog covering investigator journeys, summaries, explanations, investigative questions, data sources and future specialist agents. Lead discovery, experiments and evaluation with investigators, using qualitative feedback and measurable evidence to decide whether to stop, pivot, improve ...