CS Operations and AI Specialist
- Location
- Norwich, England, United Kingdom
across Support, Consulting Services and Customer Success Management - building, operating, and continuously improving the business applications and AI-powered workflows that underpin consistent, high-quality customer experiences. This is a senior individual contributor role with significant cross-functional reach and visibility, suited to someone who wants to do meaningful … based automations that streamline Operational Workflows. Integrate and utilize AI tools - including Claude and Gemini - into the existing tech stack, with a focus on data security standards suitable for regulated financial services environments. Integrate AI tools with leading business platforms (Salesforce Service Cloud, Google Workspace, Slack, Snowflake and Omni ...