Role:SalesforceManager Location:London(Hybrid3daysperweekon-site) Salary:£65,000£70,000 NetworkITareworkingwithaleadingorganisationtorecruita SalesforceManager tojointheirTechnicalOperationsteam.ThisisanexcellentopportunityforanexperiencedSalesforceprofessionaltoplayapivotalroleintheongoingevolutionofawell-establishedSalesforceplatform,balancingoperationalsupportwithstrategicenhancementsandprojectdelivery. WorkingcloselywiththeSalesforceProductManager,youwillactasakeymemberofasmallbuthighlyimpactfulteam,helpingtoshapeplatformcapabilitywhilstensuringusersreceiveahigh-quality,reliableservice. RoleOverview Asa SalesforceManager ,youwillblendSalesforceadministration,solutiondesign,stakeholderengagement,andprojectdeliverytoensuretheplatformcontinuestomeetevolvingbusinessneeds. Thisrolerequiresahands-onindividualwhoisequallycomfortableresolvingcomplexsupportissues,gatheringrequirementsfrombusinessusers,designingscalablesolutions,anddeliveringenhancementsthroughtosuccessfuldeploymentandadoption. You'llthriveinacollaborativeenvironmentwhereownership,initiative,andtheabilitytoworkautonomouslyarehighlyvalued. KeyResponsibilities DrivetheongoingenhancementandoptimisationoftheSalesforceplatform,ensuringsolutionsremainscalableandalignedtobusinessobjectives. Overseeday-to-dayplatformadministration,includingusermanagement,permissions,configurationchanges,andsupportactivities. PartnerwithstakeholderstounderstandbusinesschallengesandtranslaterequirementsintoeffectiveSalesforcesolutions. Deliverplatformimprovementsandsmaller … experienceworkingwithSalesforceacrossadministration,configuration,support,anddeliveryfunctions. Stronghands-onexpertisewith SalesforceServiceCloud. SalesforceAdministrator(ADM201)certification. DemonstrableexperienceanalysingbusinessrequirementsandconvertingthemintopracticalSalesforce-basedsolutions. StrongknowledgeofSalesforceautomationtools,securityarchitecture,permissions,roles,andsharingmodels. ExperiencesupportingproductionSalesforceenvironments,includingreleasepreparation,troubleshooting,andincidentmanagement. Knowledgeofdatamanagementprinciples,includingmigrations,imports,dataquality,SOQL,andDataLoader. Abilitytoproduceactionablereportinganddashboardsforoperationalandleadershipstakeholders. Excellentcommunicationskillswiththeabilitytoengageeffectivelywithbothtechnicalandbusinessaudiences. Strongorganisationalskills,attentiontodetail,andtheabilitytomanagemultipleprioritieswithminimalsupervision. DesirableSkills&Experience Exposureto SalesCloud,ExperienceCloud,andMarketingCloud. AdditionalSalesforcecertifications,suchasAdvancedAdministrator,ServiceCloudConsultant,orPlatformAppBuilder. WorkingknowledgeofApex,Visualforce,orotherSalesforcedevelopmenttools. Experienceoperatingwithinregulatedorcompliance-drivenenvironments.. StrongExcelcapabilitiesandfamiliaritywithbasicwebtechnologiessuchasHTMLandCSS. ...