across ITSM, ITOM, ITAM, CMDB , BCM, S2P, IRM, TRPM modules (Incident, Problem, Change, Request, Knowledge) • Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls • Strong experience in Flow Designer, Workflows, and Service Catalog development • Experience with integrations using REST/SOAP APIs, MID Server … data imports • Ability to troubleshoot performance issues, script errors, ACLs, and customization conflicts • Familiarity with ServiceNow upgrade planning, regression testing, and best-practice configurations Your Profile Essential skills/knowledge/experience: • Design, develop, and enhance ServiceNow platform customizations as per business requirements • Provide L2/L3 support ...