Information Technology Support Engineer
- Hiring Organisation
- Pyramid Consulting, Inc
- Location
- Warrington, Cheshire, UK
- Employment Type
- Full-time
Directory Services (ADS). Log, track, and manage tickets through a centralised helpdesk system, ensuring accurate documentation and updates. Ensure adherence to IT and Data Security policies; promptly report and escalate any deviations or security concerns. Provide support and troubleshooting for Microsoft Office 365 applications and services. … corporate environment. Solid understanding of Windows 10 Enterprise and Windows Server administration. Good knowledge of Microsoft Office 365 (essential). Awareness of IT/Data Security best practices. Experience using helpdesk call logging systems. Good problem-solving, analytical, and diagnosis abilities. Ability to work effectively under pressure ...