Observability Manager
- Location
- Greater London, England, United Kingdom
Entertainments , our purpose is simple but powerful: to bring joy, create connections and make memories . Merlin is embarking on an exciting Digital and Data Transformation focused on enhancing the end-to-end guest journey in our attractions. As we continue our ambitious global transformation journey, technology … faster incident detection, diagnosis, and resolution. Support Major Incident and Problem Management through real-time insights and evidence-based root cause analysis. Use observability data to drive service improvement, automation, and shift-left opportunities. Own observability tooling, platform governance, onboarding standards, and lifecycle management. Ensure integration with ITSM, CMDB ...