ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decisiontrees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement equipment Work collaboratively with internal teams to maintain service More ❯
Reading, Great Lea Common, Berkshire, United Kingdom
DiSRUPT
ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decisiontrees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement equipment Work collaboratively with internal teams to maintain service More ❯
customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decisiontrees to pinpoint the root cause Escalating unresolved issues to suppliers or Tier 2 teams as needed Arrange delivery and collection of loan equipment More ❯
customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decisiontrees to pinpoint the root cause Escalating unresolved issues to suppliers or Tier 2 teams as needed Arrange delivery and collection of loan equipment More ❯
