APC - Service Readiness Manager
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Telford, Shropshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £690.00 per day
services meet agreed quality, security, supportability, and operational readiness requirements before go-live. The role is accountable for coordinating release readiness, service transition activities, defect management, operational acceptance, and post-live stabilisation, ensuring services can be transitioned safely into Business as Usual (BAU) operation with minimal risk … Responsibilities Service Readiness & Operational AcceptanceDefine and maintain Service Readiness and Operational Acceptance criteria for programme releases.Assess readiness across people, process, technology, security, support, service management and operational processes.Coordinate Operational Acceptance Testing (OAT) activities.Ensure support teams have the capability, knowledge, documentation and tooling required to operate the service.Facilitate readiness reviews ...