15 of 15 Defect Management Jobs in the South East

Network infrastructure -e.g- Switches, Routers, Firewalls. Cisco Switch/Router console commands, setting up network test equipment for RFC 2544 testing + handling fibre optic cabling. ALM Test case management, Defect Management, Reporting ALM testing ( Application Lifecycle Management) testing. Importing test cases, test case management, collecting test execution evidence, reporting execution and defect management in ALM. Test phases purposes: Unit, System Integration, Functional, Non-Functional, Disaster recovery, Operation Acceptance testing - OAT) Using StableNet Network and Service Management tools. Interpreting Network infrastructure design from HLD/LLD + understanding Data Centre operating procedures. Telecoms/National Network Infrastructure domain/Utility Gas & Electric experience preferred More ❯

Network infrastructure -e.g- Switches, Routers, Firewalls. Cisco Switch/Router console commands, setting up network test equipment for RFC 2544 testing + handling fibre optic cabling. ALM Test case management, Defect Management, Reporting ALM testing ( Application Lifecycle Management) testing. Importing test cases, test case management, collecting test execution evidence, reporting execution and defect management in ALM. Test phases purposes: Unit, System Integration, Functional, Non-Functional, Disaster recovery, Operation Acceptance testing - OAT) Using StableNet Network and Service Management tools. Interpreting Network infrastructure design from HLD/LLD + understanding Data Centre operating procedures. Telecoms/National Network Infrastructure domain/Utility Gas & Electric experience preferred More ❯

Drive quality assurance across infrastructure and application testing in a secure environment. • Develop & Deliver: Create and manage test plans, execution cycles, reporting, and stakeholder communication. • Optimise & Automate: Ensure robust defect management processes, enabling effective triage, tracking, and closure. • Guide & Mentor: Lead and support a team of Test Engineers, fostering best practice through a Test Community of Practice. • Coordinate … manage testing risks and issues, providing solutions to maintain delivery timelines. Required qualifications to be successful in this role To succeed in this role, you should bring strong test management expertise, proven leadership experience, and the ability to operate effectively in a secure, mission-critical environment. You will combine a deep understanding of structured testing and defect management with the ability to lead, mentor, and inspire test teams. You should have: • Experience in writing detailed test plans and test reports. • Strong knowledge of defect management processes and tools. • Prior experience managing and mentoring a team of Test Engineers. • ISTQB certification (Foundation or higher). • Familiarity with Agile frameworks such as SAFe. • UK nationality and eligibility More ❯

developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and … Business Analyst working with Genesys Cloud, Verint, ServiceNow, and Salesforce, ideally in contact center or customer experience environments. Strong knowledge of contact center telephony concepts including IVR, ACD, workforce management, and omnichannel routing. Experience with systems integration and data synchronization strategies between Genesys, ServiceNow, and Salesforce. Proficient in Agile methodology, requirements lifecycle management, and tools like JIRA, Confluence More ❯

developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and … Business Analyst working with Genesys Cloud, Verint, ServiceNow, and Salesforce, ideally in contact center or customer experience environments. Strong knowledge of contact center telephony concepts including IVR, ACD, workforce management, and omnichannel routing. Experience with systems integration and data synchronization strategies between Genesys, ServiceNow, and Salesforce. Proficient in Agile methodology, requirements lifecycle management, and tools like JIRA, Confluence More ❯

developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and … Business Analyst working with Genesys Cloud, Verint, ServiceNow, and Salesforce, ideally in contact center or customer experience environments. Strong knowledge of contact center telephony concepts including IVR, ACD, workforce management, and omnichannel routing. Experience with systems integration and data synchronization strategies between Genesys, ServiceNow, and Salesforce. Proficient in Agile methodology, requirements lifecycle management, and tools like JIRA, Confluence More ❯

database testing, including the ability to write and execute complex SQL queries to insert, validate, manipulate, and verify test data. Identify opportunities for test automation and implement appropriate solutions. Defect Management and Resolution: Identify, track, and prioritize defects throughout the software development lifecycle. Work closely with our developers to troubleshoot and resolve issues in a timely manner. Provide … experience in software quality assurance/testing roles, Previous experience of desktop software application testing (Ideally WPF) as well as web applications. Proven expertise in test planning, execution, and defect management. Experience in automation tools like or similar desktop UI automation frameworks. Automotion testing of C# and .Net applications. Hands-on experience with Selenium for web-based modules. Experience More ❯

database testing, including the ability to write and execute complex SQL queries to insert, validate, manipulate, and verify test data. Identify opportunities for test automation and implement appropriate solutions. Defect Management and Resolution: Identify, track, and prioritize defects throughout the software development lifecycle. Work closely with our developers to troubleshoot and resolve issues in a timely manner. Provide … experience in software quality assurance/testing roles, Previous experience of desktop software application testing (Ideally WPF) as well as web applications. Proven expertise in test planning, execution, and defect management. Experience in automation tools like or similar desktop UI automation frameworks. Automotion testing of C# and .Net applications. Hands-on experience with Selenium for web-based modules. Experience More ❯

Surrey Contract: 12 months, full-time (40 hours per week) We are seeking a Technical Support Engineer – Automation to join a dynamic technology team delivering cutting-edge IT service management solutions. In this role, you’ll be working with cloud technologies, complex technical environments, and collaborating across teams to ensure customers receive top-tier support. What you’ll be … doing: Providing technical support to users and administrators of a leading IT service management platform. Contributing to best practices for delivering exceptional support services. Troubleshooting and resolving challenging technical issues with minimal supervision. Acting as a customer advocate, prioritising and managing incidents and escalations. Working closely with operations and engineering teams to develop and improve tools and processes for … Experience with troubleshooting tools (e.g., Wireshark, Traceroute). Proficiency in object-oriented programming (Java preferred). Ability to analyse log files and apply standard debugging concepts. Familiarity with incident management, knowledgebase usage, defect management, and escalation processes. Excellent written and verbal communication skills. Why join? This role offers the opportunity to work at the forefront of enterprise More ❯

user stories, and process maps. Acting as the link between business users, suppliers, and technical teams. Coordinating and progressing change requests through to implementation. Supporting testing cycles, including UAT, defect management, and release planning. Identifying opportunities for process improvements and efficiency. You’ll take ownership of smaller projects while also leading workstreams on larger programmes, ensuring requirements are … delivered on time, on budget, and in line with strategy. About You We’re looking for someone who brings a mix of analytical expertise and stakeholder management skills, with the ability to turn complex challenges into clear solutions. You’ll ideally have: Previous Business Analyst experience, ideally in financial services, automotive, or consultancy. Strong knowledge of business analysis tools More ❯

Cloud- Essential Expereince Experience in system integration testing across distributed systems and cloud platforms. Strong hands-on knowledge of Azure integration services (Logic Apps, Azure Functions, Service Bus, API Management). Experience with REST API testing, Swagger/OpenAPI validation, and API test automation. Solid background in non-functional testing, including performance, security, and resilience testing. Capability in DevOps … using test automation and load testing tools (Postman, JMeter, Locust, Selenium, or ReadyAPI) Experience of monitoring/logging platforms such as Azure Monitor, Application Insights, or Log Analytics. Strong defect management, documentation, and test traceability skills using tools like Azure Boards, Jira, or TestRail. Tester-Salesforce- Azure Integration-Salesforce-Cloud- Desirable Expereince Experience with Higher Education systems, especially More ❯

experience in a SAP FICO Consultant role Strong customisation and ABAP development skills In-depth understanding of FICO-related business processes Experience with functional testing, system integration testing, and defect management S/4 HANA and cross-module integration experience advantageous UK citizen, eligible for security clearance (mandatory More ❯

experience in a SAP FICO Consultant role Strong customisation and ABAP development skills In-depth understanding of FICO-related business processes Experience with functional testing, system integration testing, and defect management S/4 HANA and cross-module integration experience advantageous UK citizen, eligible for security clearance (mandatory More ❯

experience in a SAP FICO Consultant role Strong customisation and ABAP development skills In-depth understanding of FICO-related business processes Experience with functional testing, system integration testing, and defect management S/4 HANA and cross-module integration experience advantageous UK citizen, eligible for security clearance (mandatory) Reasonable Adjustments: Respect and equality are core values to us. More ❯

have experience in any combination of the following SAPFICO modules: - AP/AR, Asset Accounting, Bank Accounting, Cost Centre Accounting, Product costing and Profit Centre Accounting. Experience in Treasury Management or Fiori an advantage. What you will be doing : - Working closely with our varied customer base utilising your knowledge and experience providing advice and support around FICO SAP configuration … and developing SAP FICO solutions using ABAP programming and enhancements. A good understanding and experience of FICO related business process. Experience of Functional Unit Testing, System Integration Testing and defect management. Strong analytical, problem-solving, and decision-making skills. Strong personal and time management skills. Ability to work independently and as part of a team. Ability to work More ❯