2 of 2 Defect Management Jobs in Lancashire

duties include defining test plans, executing functional, regression, and data migration tests, and using automation tools like Selenium and Provar. The role involves defect management, collaboration with developers to resolve issues, and ensuring solutions meet business requirements through business stakeholder interaction and user acceptance testing (UAT). Additionally … expected outcomes. Automation Testing: Design and implement test automation frameworks for Salesforce solutions. Leverage Salesforce-compatible testing tools to automate repetitive test cases. Issue Management: Identify, document, and track defects using tools like Jira or similar. Work closely with developers to debug and resolve issues. Continuous Improvement: Implement ...

solutions. Support patching, upgrades, and migrations of Citrix components. Both proactive and reactive problem record progression and root cause analysis. Pro-active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain … high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven experience within a Third Line Support role Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with ...