1 of 1 Defect Management Jobs in Lancashire

Citrix Engineer (on-site Preston)

Hiring Organisation
DXC
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Permanent
solutions. Support patching, upgrades, and migrations of Citrix components. Both proactive and reactive problem record progression and root cause analysis. Pro-active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain … high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven experience within a Third Line Support role Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with ...