five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service DeliveryManager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. Service … Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes for incidents, proactively identify More ❯
Service Provider (MSP) serving the public & the private sector, that offers Cyber Security solutions and was voted Microsoft Partner of the year! They are currently seeking a permanent Service DeliveryManager to join their team. If you are interested in this opportunity, we encourage you to apply today! Responsibilities: Oversee service management Maintain client relationships Escalation Management Manage More ❯
solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. The Role We're looking for an Agile DeliveryManager (ADM) to join our dynamic and forward-thinking organisation. Whether it's supporting the delivery … you'll collaborate closely with product managers, business analysts, technical leads, developers, testers and other team members. You'll also engage with stakeholders across departments to identify and remove delivery obstacles, ensuring smooth progress toward team goals. You'll coach teams to take ownership of their delivery processes, guiding them through iterative improvements using controlled experimentation, flow data … and other performance metrics. You'll also ensure alignment with departmental and organisational standards. This role requires a minimum of two years' experience in an Agile DeliveryManager/Lead, Agile Team Lead, Agile Coach or Scrum Master position. This requirement is essential to ensure the postholder has sufficient practical exposure to leading multidisciplinary teams, applying Agile and More ❯
Vacancy Location Edinburgh This is a Temporary , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We are looking for a Community DeliveryManager to join us on a 6 month Fixed Term Contract. We have an exciting opportunity for a Community DeliveryManager to join our evolving team. … every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community DeliveryManager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity … the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere More ❯
. Connect to your opportunity Your role will involve: Leading programme management functions on large scale transformation programmes Ensuring our transformation programmes are delivered with good governance Manage large delivery teams to design end-to-end solutions and ensure deliverables are consistent with design principles, standards and methodologies Use knowledge of the S/4 HANA Cloud roadmap and … competencies: Demonstrate extensive experience of programme management on ERP implementations, across all phases of a programme lifecycle Extensive experience influencing stakeholders in senior client positions Thought leadership in latest delivery SAP programme methodology, phases and activities Expertise in delivering good governance of ERP implementations, including in risk mitigation, dependency management and effective programme planning Good knowledge of SAP products More ❯
Client DeliveryManager – Edinburgh Focus: US Utilities & Technology Clients | Contract Staffing Hours: Mon–Thurs 1:00 PM–10:00 PM, Fri 11:00 AM–5:00 PM (to align with US time zones) Hydrogen Group is seeking a Client DeliveryManager based in Edinburgh to support our growing US contract recruitment business, with a focus on … in the Utilities and Technology sectors. This is an excellent opportunity for an experienced recruiter (2+ years in contract staffing) who is looking to transition into a client-focused delivery role and expand their expertise into the US market. What You’ll Do: Serve as the primary point of contact for clients hiring contingent talent through Managed Service Providers More ❯
