Liverpool, England, United Kingdom Hybrid / WFH Options
Ascent People Ltd
Agile DeliveryManager, Scrum Master, Agile Coach - Hybrid working - Liverpool Join a company that is going through a huge transformational change where you WILL make a difference. My client is looking for an experienced Agile DeliveryManager/Scrum Master Manager with a strong Agile … coaching background to work as the IT Department’s Agile DeliveryManager who takes responsibility for the release of all in-house developed applications and acts as a Scrum Master to the department’s Scrum teams. You will take on full ownership for the processes that make up … to senior management. You will have a strong background in Agile coaching. supporting the department’s learning and development with regards to the agile delivery of software projects. The main duties of the Agile DeliveryManager are . UX/UX Lead Lead UI and UX design More ❯
Service DeliveryManager We have a truly rare opportunity for an experienced and driven Service DeliveryManager to join our award-winning business, which provides fully managed IT services across Northwest England. We are keen to hear from candidates who not only have proven technical expertise … next step in their career, take on greater responsibility, and grow into a future leader within the industry. Main Responsibilities for the successful Service DeliveryManager: As the Service DeliveryManager, you will be a key member of the senior leadership team, reporting directly to the … Pre-Sales staff, ensuring they are held accountable for delivering our services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring high More ❯
Service DeliveryManager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service DeliveryManager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service DeliveryManager who can help …/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring high … levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. As part of the senior leadership team, this role will be reporting More ❯
City, Liverpool, United Kingdom Hybrid / WFH Options
Kooth
Job Role: Service Delivery Team Manager - Kooth Face to Face & Integrated Digital Pathways Reports to: Service Manager Location; Hybrid, Remote home-based with occasional travel into Halton (Runcorn and Widnes) Hours: 30 (Monday to Friday with some evenings) Fixed Term Contract (12 months) Kooth is a fast … provide a continually improving and quality service to our users. Review, monitor and manage any HR relations with individuals with support from your line manager and the People Team and support the wider department where needed. Ensuring compliance with Kooth policies and procedures, whilst making sure relevant risks are … flagged and mitigated. To work in co-production with the Clinical Team to ensure the delivery of clinical excellence and safe practice. Lead recruitment including, but not limited to, shortlisting and interviewing and onboarding of new practitioners, CITs and associate counsellors supporting and monitoring performance through probation. Support the More ❯