Service DeliveryManager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service DeliveryManager to be responsible for the delivery of services to a major UK client. Please note you will require current active SC clearance and be available to work on client site 3 days a week. … The Role As the Service DeliveryManager you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. The Responsibilities/Requirements Delivery Leadership * Manage … or better align our services to our customers' needs, working with our group services colleagues * Prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management * Use your contacts and insight to identify new ways in which we can add value to our customers through the improvement of existing services * Demonstrate awareness of relevant More ❯
Service DeliveryManager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service DeliveryManager to be responsible for the delivery of services to a major UK client. Please note you will require current active SC clearance and be available to work on client site 3 days a week. … The Role As the Service DeliveryManager you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. The Responsibilities/Requirements Delivery Leadership * Manage … or better align our services to our customers' needs, working with our group services colleagues * Prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management * Use your contacts and insight to identify new ways in which we can add value to our customers through the improvement of existing services * Demonstrate awareness of relevant More ❯
they solve for our Owners. We create assets and journeys that help Owners discover, choose, purchase, learn about and solve issues they may have with our machines. The Experience DeliveryManager role is a key part of the Digital Delivery team, reporting into the Experience Delivery Lead. The Experience DeliveryManager will own and … Requirements gathering - ensuring that all briefs are accurate, in line with all team's requirements and are achievable. Where briefs do not meet Digital requirements, work with the Experience Delivery Lead to support with communication to the stakeholder and planning team in providing a more suitable brief. Planning - maintaining a backlog of projects. Inputting into forecasting and capacity planning. … Ensuring change management processes are adhered to, making sure all planning risks are raised to the Experience Delivery Lead. Communication and reporting - communicating status updates via reporting to all relevant teams involved in digital projects, as well as the Experience Delivery Lead and Global Digital Delivery & Merchandising Director. Work in alignment with Experience Delivery Lead to More ❯
Alexander Mann Solutions - Public Sector Resourcing
On behalf of UKRI, we are looking for an IT Delivery & Change Manager (Inside IR35) for a 6 month contract based Hybrid in Swindon (4 days a month). UK Research and Innovation (UKRI) is the UK's national funding agency investing in science and research. As part of its ongoing transformation, UKRI is delivering the Living on … the Web (LotW) programme - a strategic initiative to modernise its technology estate and ways of working. We are hiring an IT Delivery & Change Manager to lead the planning, implementation, and delivery of LotW across UKRI. Working closely with DD Technology Services, the Head of Information & Collaboration Services and the Programme DeliveryManager, you will own … the delivery roadmap, manage SME resources and oversee execution across technical delivery, change management, and stakeholder engagement. This is a hands-on, delivery-focused role leading the Windows 11 upgrade within the End User Device (EUD) space. You will drive efficiency, structure and long-term sustainability, while contributing to broader transformation workstreams including collaboration tools, infrastructure reduction More ❯
