Senior Data Scientist
- Hiring Organisation
- E.ON
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
operational efficiency across our contact operations. This role is ideal for someone who understands how data can be used to optimise operations, shape channel demand and support decisions around call demand volume, workforce planning and demand forecasting. You'll work within a matrix organisation, partnering closely with … data science and analytics to improve customer contact operations, agent performance and end-to-end customer experience Develop insight and models that support call demand volume forecasting, channel demand optimisation and operational planning Translate complex operational challenges into scalable, actionable data products Ensure data, analytics and digital ...