2 of 2 Design Thinking Jobs in Midlothian

Designer E Location: Edinburgh, New Uberior House (Hybrid) Pay Rate/Salary: Competitive Contract Length: 6 months IR35 Status: Inside IR35 Purpose: The role is focused on shaping service design within an agile environment, advocating for user-centred approaches, collaborating across teams, and driving design thinking in strategic initiatives. You'll also support evolving the organisation's … design culture. Key Responsibilities Work within agile teams to define priorities, scope, and outcomes. Shape strategic initiatives using customer, colleague, and market insight. Facilitate workshops and engage stakeholders to clarify business needs and risks. Communicate and manage expectations across multiple perspectives. Support service research and document current/future state services. Make user-focused design decisions and challenge … constraints. Own personal development and growth. Collaborate closely with designers, product owners, and engineers. Share knowledge, embed design principles, and actively contribute to the design community. Skills & Experience Required Proactive, motivated, and driven; fosters innovation and continuous improvement. Strong relationship-building and problem-solving skills. Confidence engaging with senior audiences; ability to provide constructive challenge. Calm, resilient, and More ❯

banking and savings products. You'll help shape the future of the bank's savings portfolio , driving the transition from 67 to just 9 streamlined products. Working closely with design, product, and business leaders, you'll visualise how this simplification impacts customers, colleagues, and the wider digital ecosystem - creating alignment, clarity, and momentum across multiple teams. What you'll … do Lead strategic service design across a major product simplification programme, translating complex change into actionable design direction. Collaborate with product partners to shape a cohesive customer experience and support digital portfolio transformation. Visualise end-to-end journeys, information architecture, and service ecosystems to help stakeholders see the "bigger picture." Bring structure to ambiguity - defining plans, coordinating activity … and proactively driving updates and alignment. Balance design leadership with delivery discipline - combining design thinking, project management, and stakeholder engagement. What we're looking for Proven experience in strategic or lead-level Service Design , ideally within financial services or large-scale digital environments . Strength in stakeholder management , able to influence, facilitate, and align senior partners More ❯