Deskside Engineer Jobs in Wales

1 of 1 Deskside Engineer Jobs in Wales

Deskside Engineer

Cardiff, Wales, United Kingdom
Creditsafe
Social network you want to login/join with: As the Internal Customer Experience Engineer at Creditsafe, you will play a pivotal role in ensuring a seamless and efficient technology environment for our staff. Reporting directly to the Service Delivery Manager, you will be responsible for delivering top-notch customer support, resolving technical issues, and fostering a proactive approach … QUALIFICATIONS Proficiency in computer and network hardware, including peripherals and printers. Experience in mobile phone setup, issuance, and support. Outstanding customer service and communication skills. Previous experience in a deskside support role. Familiarity with IT Help Desk Software (e.g., Assyst, ServiceNow, Azure DevOps) and CMDB solutions. Experience in supporting Microsoft Windows Operating Systems. Knowledge of telephony systems, preferably 8x8. More ❯
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