2 of 2 Deskside Support Jobs in London

Deskside Support Analyst Job Advertisement : Deskside Support Analyst Location : London Contract Type: Permanent, fully in the office Salary: £35,000 - £37,000 (depending on experience) Working Pattern: Full Time (37.5 hours/week, Mon-Fri, 8:30 am - 5:00 pm) Are you ready to elevate … your career in Information Technology? Join our client's prestigious office in London as a Deskside Support Analyst ! If you're passionate about providing exceptional support and thrive in a dynamic environment, we want to hear from you! What You'll Do : As a Deskside Support ...

Deskside Desktop Support - 6 months initially - London 5 days onsite £140 per day inside Service Delivery & Desktop Support Provide on-site desktop support for end users. Deliver desk-side support during business hours. Take end-to-end ownership of incidents and service requests to ensure … timely resolution. Coordinate with cross-functional IT teams for issue resolution. Support user onboarding, including device setup and account provisioning. Manage incidents and service requests using ITSM tools (e.g., ServiceNow) Ensure accurate ticket logging, categorisation, and resolution tracking. Adhere to SLAs and follow ITIL-based processes. Prioritise and resolve ...