Deskside Support Technician
Blackburn, yorkshire and the humber, United Kingdom
Lucid Connect Ltd
Job Title: Deskside Technician Salary: £28k Hours: 40 hours (9 till 5) Location: Blackburn Lucid Connect are recruiting the following role for a leading IT Services Provider. Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service … diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer’s process and procedures. Positively promote the IT Team to develop … issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and More ❯
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