2 Desktop Support Engineer Jobs in the Midlands

James Adams is seeking a highly motivated and customer-focused Desktop Support Technician to join my clients growing IT team. You will be responsible for providing Desktop support to our internal users, resolving technical issues, and ensuring a smooth user experience. This is a permanent position … working onsite in Nottingham. Responsibilities: Provide excellent technical support to internal users, both remotely and on-site. Troubleshoot and resolve a wide range of hardware and software issues related to desktops, laptops, and peripherals. Configure and maintain user accounts, laptops (including set-up, deployment, and decommissioning), and mobile devices. … and develop your technical knowledge to stay up-to-date with the latest technologies. Skills and Experience: 1-2 years of experience in a desktop support or similar technical role. Familiarity with Microsoft Windows operating systems. Experience with Active Directory and Group Policy would be a plus. Experience more »

Job summary This key position will provide support to the ICT Service Support team. Managing 2nd line incidents, services requests and project/deployment work. We are looking for a committed and professional candidate with a proven track record of high levels of performance and customer care in … desktop support. The successful candidate will have good understandings and experience of Service Desk protocols, desktop support, hardware rollout projects and be able to work towards performance targets and be able to accept action and resolve high profile escalations from all areas of the ICT estate. We … focused technical, fault resolution to staff based at the PCT, within the RWH community, General practitioners and the acute trust (Newcross Hospital). The Support Technician is the 'visible face' of the IT department, with a day to day responsibility to provide first class support to users of more »