10 of 10 Desktop Support Technician Jobs

Overview: Desktop Support Technician Site Lead We are seeking an IT Level III Desktop Technician Site Lead to support our LNEC customer. The ideal candidate will be responsible for managing the site and completing ServiceNow tickets, providing on-site troubleshooting, and supporting various hardware and software systems. Key Responsibilities of the: Desktop Support Technician Site Lead • As Site lead, serve as the company's on-site representative to the customer. Must manage and assign ServiceNow tickets to the Team in addition to assigning and completing their own tickets • Compile the weekly report and send it to the PM for review prior to submitting it to the COR • Complete and send to … the PM the monthly report NLT 3rd day of the month • Install, configure, and troubleshoot desktop devices, printers, scanners, and other peripherals • Perform critical hardware/software updates to meet security requirements • Provide daily operational support for client hardware and software installations • Perform integration, analysis and daily operational support for client hardware and software installations • Troubleshoot and More ❯

Zachary Piper Solutions is seeking TS/SCI FSP cleared Desktop Support Technician to support a restricted cloud based program in Reston, VA. The Desktop Support Technician will be responsible for providing tier I and or II desktop support for the customer and end-users in a 24x7 operation environment. Location … Reston, VA Shifts: Day Shift, Swing Shift, Night Shift Responsibilities: - Provide technical support to the customer and end-users in regards to technical issues - Provide troubleshooting, patching, configuration, remediation support to computer hardware, and software applications - Handle ticketing system to track issues and document completion of tasks Qualifications: - Active Top Secret - SCI clearance with Full Scope Polygraph - Interest … and willingness to learn technical support duties - Experience working in Linux and or Windows environments Desired Skills: - Experience with help desk or desktop support related duties such as troubleshoot support for hardware - Desire to have exposure to the MS Azure Cloud Compensation: - Salary Range: $80,000 - $130,000 - Benefits: Comprehensive package including medical, dental, vision More ❯

As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a … attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable. What you will be doing: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation More ❯

2nd Line Desktop Support Technician YO25 Based 28000 - 32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT … support to all our customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Key Responsibilities: Maintain an accurate and up to date More ❯

2nd Line Desktop Support Technician YO25 Based £28000 - £32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT … support to all our customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Key Responsibilities: Maintain an accurate and up to date More ❯

Job summary Full time - 37.5 Hours per week - Permanent Contract The role of the ICT Desktop Support Technician is to provide second line support, both in person and remotely in both clinical and non-clinical settings. Due to the nature of the role successful candidate will be expected to work from two NHS sites (Including multiple … full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we … Trac. Person Specification Qualification & Experience Essential Educated to degree level or equivalent experience gained in the computing industry, through attendance at specialist technical courses. Experience of providing indepth ICT support to Negotiated Service Level agreements in a hospital or large organisation environment. Desirable Recognised professional qualification in an electronic engineering/computing field such as MCSE MCSP (Microsoft Certification More ❯

Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of IT support for hardware, software, and peripheral equipment; resolving IT support calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. … for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault More ❯

Golfbreaks Ltd and Kaplan. You will be gaining valuable workplace experience including dealing with systems and data, processes and installations whilst working towards the qualification. Role Job duties include: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation … and virtual environment to ensure systems remain operational, current, and accessible to end users Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable … backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a More ❯

Summit Human Capital is seeking a Secret or Top Secret cleared Desktop/Network Support Technician to support a federal program on-site at the Pentagon. The ideal candidate will meet the following criteria. Requirements: • 5+ years of technical computer networking experience • Active CompTIA Security+ CE certification • Active DoD Secret or Top Secret security clearance • Experience … Remedy ticketing systems • Hands-on knowledge of Layer 1 networking infrastructure • Ability to work on-site daily at the Pentagon • Excellent written and verbal communication skills with ability to support high-level customers Desired: • Networking certifications • Prior experience supporting a Pentagon program Responsibilities: • Troubleshoot and resolve complex technical issues on-site • Work closely with LAN/network admins to … ensure desktop and network performance • Support data communications systems and network infrastructure • Plan and implement hardware/software upgrades and network changes • Assist Tier III engineers with incident response and network maintenance • Install and maintain LAN/WAN devices and cabling • Respond to incidents promptly and within SLAs • Submit and carry out standard network change requests • Help manage More ❯

TEKsystems is looking for a PC Technician to support our government customer on a large DOD Program. This position requires an active secret clearance and one of the following certifications: CompTIA A+, CompTIA Network+, or CompTIA Security+. Skills: Windows 10, Windows 7, Hardware, Desktop, Active directory, Imaging, Troubleshooting Responsibilities: Support responsibilities include software installation, and configurations. … Performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. Troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed More ❯