1 of 1 Desktop Support Jobs in Essex

We are currently looking for a highly customer-focused and enthusiastic Desktop Support Engineer, with a genuine interest in solving IT issues, to support our client. The employee will need to work from the office in Basildon. This is a full-time, position working a 37.5-hour week Monday Friday. The ideal candidate will be required to … SC Security Clearance. The successful candidate should be technically competent, have good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities … Working on behalf of DXC Technology. Providing a wide range of Deskside support to end users in office environments Work to resolve issues accurately and efficiently, within set targets and in a professional manner Maintain a dedicated commitment to service quality & customer experience Take ownership of tickets escalated from the service desk & other teams, handling them appropriately Work comfortably More ❯