Deskside Support Technician
dundee, north east scotland, United Kingdom
Adroit People Limited (UK)
Location : Dundee Scotland, UK. Employment type : Contract Work type : Onsite. Key Skills : SCCM - Client troubleshooting Windows OS/Application troubleshooting JD : Technical Requirements · Phone support experience necessary. · Technical Service desk or technical call center experience is necessary. · Disciplined, systematic problem solving skills required. · Windows Operating systems · Clients: Windows XP …/2012/2016 · Knowledge of Active Directory · ITSM ticketing tools such as Service now , Remedy, HP Service Center, Peregrine Service Center · Remote desktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook … MS Project, and MS Visio · Internet browsers (e.g. Explorer, Chrome, Firefox), · VPN and remote dial-in users · Support for laptop, desktops, and printers all models · PDA and blackberry support · Others: Adobe Acrobat and other common desktop applications like WinZip, etc More ❯
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