3 of 3 Desktop Support Jobs in the North East

directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training … Qualifications Maths and English GCSE or equivalent, grade 4 (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack … of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. More ❯

We're Hiring: Installation Technicians (Desktop Hardware) Location: Darlington Job Type: Contract - £120-£130/day Inside IR35 Shift Patterns: Variable, as per business requirements Are you hands-on, detail-oriented, and looking for a role that gets you into the heart of IT operations? Join our team as an Installation Technician and help deliver essential desktop hardware … installation services to support our service delivery solutions. ?? About the Role As an Installation Technician , you'll be responsible for installing desktop hardware in a variety of environments. You'll unbox and set up devices at workstations, connect power and network cables, attach peripherals, and run basic tests to ensure everything is up and running smoothly. Your role … is crucial in supporting IT build processes and ensuring a seamless experience for end users. ?? Key Responsibilities: Unbox, position, and install desktop hardware at user desks Connect power, network, and peripheral cables Perform basic power-on self-tests (POST) Initiate automated builds and perform basic scripted post-login configuration Maintain accurate records of installations and any issues encountered Follow More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯