12 of 12 Desktop Support Jobs in the North West

curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Role Summary As a Desktop Support Engineer working for TT Games the purpose of this role will be to ensure that IT services are delivered and users supported in their use of these … services. You will be part of a team supporting infrastructure that delivers core services to developers and administrative staff. You will be responsible for first and second line support tasks including: request handling from receipt through resolution or handover to senior engineers; commissioning and maintenance of assets (hardware and software); auditing; project management; and documentation. Responsibilities Providing support to staff throughout the business (troubleshooting/diagnosis, resolution and escalation). Recording details of support requests and ensuring that procedures and other documentation are accurate and updated to reflect changes. Operating System image creation, maintenance, and deployment. Workstation maintenance (deployment of applications, correcting faults, updating drivers/firmware, etc). Setup, update, and fault diagnosis of console More ❯

About The Role We are looking to strengthen our IT team with a Desktop Support Engineer based at Hattersley. You will report directly to the Head of IT and your role will cover all IT Desktop support tasks. Key Responsibilities: Provide highly skilled IT support, providing resolutions to user issues. Respond and self-management of … IT support tickets within the SLM tool. Track, route, and redirect problems to correct resources if required. Keep users informed of progress. Talk users through problem-solving processes. Follow up with customers, provide feedback, and see problems through to resolution. Utilize excellent customer service skills and exceed customers' expectations. Ensure proper recording, creating or updating documentation. Preserve and grow … your knowledge of the companies procedures, products, and services. Manage and support hardware and software installations, configurations, and troubleshooting. Provide support for all Line of Business (LOB) applications. Technical Requirements: Expertise in hardware and software support. Support experience of Windows 10 & 11, network protocols, M365 apps. Experience using Microsoft Intune, Application Packaging, PowerShell and Autopilot. Experience in More ❯

of betting and gaming, then it's to time to join us. Job purpose This role will primarily be responsible for the handling of service requests coming into the Support Desk via telephone, email or Service Desk Self-Service portal, as well as liaising with Business Units and third parties where necessary. The Desktop Support Engineer will … be required to provide operational support for the core business applications, desktop and hardware support, covering a range of technologies including Windows 8/10, Server 2012, IP telephony, networks, and peripherals and bespoke applications. The role is fundamental to the day-day operations and training will be provided for this role in order to carry out … schedule processes Escalation and ownership of any incidents within the production schedule Production and distribution of the daily shift handover Incident Management Log calls, initial triage and assign to Support Groups Own calls and manage them through to resolution Ensure all logged calls are allocated and prioritised appropriately to the relevant teams. Ensure open calls are updated in a More ❯

Digital My client is a world-leading independent production and distribution group that produces some of the most popular TV programmes in the world. They are looking for a Desktop Support Engineer who will support 30 internal companies with approx. 1,800 users with general setup and daily 1st line support. You will operate in a fast … you gain invaluable experience to grow within your career and the company. You need to bring your personality with excellent customer service skills to take ownership of any Tech support issues. You will be working for a fun organisation with a diversity-focused and dress-down culture, based in their Childwall offices in Liverpool . This is an on … team, the arrangement will shift to three days in the office and two from home . Office 365 Exchange Online Active Directory management Key Skills and Technologies used: Tech support for various technologies and systems 1st line support by email, phone or in person New device setup Onboarding Logistics Maintenance Technologies: Office 365 Google Drive SharePoint Microsoft Active More ❯

We are actively seeking a detail-oriented DesktopEngineer to join our dynamic IT team. As a Desktop Engineer, you will play a pivotal role in ensuring the smooth operation of our desktop infrastructure. Collaborating with various teams, you'll deliver top-notch technical support and maintain an efficient desktop environment. This on-site role requires coverage … five days a week, with occasional flexibility for planned support outside regular hours. Our team is known for its customer-centric approach, strong technical expertise, and exceptional problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive experience for end users • Communicate effectively, empathetically, and professionally in resolving incidents and requests Desktop Support • Provide customer focused support for desktop-related issues, both on-site and remote. • Respond promptly to customer inquiries, troubleshoot technical problems, and minimize downtime. Desktop Infrastructure Management • Install, configure, and maintain desktop operating systems and applications. • Collaborate with the IT team for standardized deployments and security measures. Hardware and Peripheral Management • Manage desktop hardware More ❯

Social network you want to login/join with: We are looking for a passionate, motivated, and highly collaborative Desktop Support Specialist to join the IT support team of a Creative Agency. In this position, you will play a pivotal role in the smooth day-to-day operation of their desktop infrastructure. In this role, you … will provide support for desktop-related issues for both on-site and remote users, handling a range of level 2 and level 3 support tickets. You will install, configure, and maintain desktop operating systems and applications, troubleshoot technical problems, and ensure that downtime is minimized. The role will primarily focus on office hardware such as end … that continues to grow and prides itself on delivering a customer-centric approach while solving problems for their clients. The successful candidate will have: Previous experience in a similar Desktop Engineer/Technical Support role Strong background in supporting Windows, macOS, and Linux operating systems In-depth knowledge of desktop hardware, software applications, and peripherals Familiarity with More ❯

Position: Full-Time End User Compute Engineer - Desktop Support Location: Fleetwood Contract: 6 months with the possibility of a permanent role for the right applicant Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £15.33 per hour Job Description: We are currently seeking an end user computer support analyst for our public sector … issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary (to own the issue until it is resolved). Add to and ensure the knowledge base and knowledge records are accurate, up to date and relevant … checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential More ❯

helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose: The core purpose of a deskside support engineer is to provide direct, on-site technical assistance to users, ensuring their computer systems and software function smoothly. They are the frontline troubleshooters, resolving hardware, software, and network … issues to maintain a productive work environment ͏ Key Skills Required: End user support experience experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. Hardware Troubleshooting and Repair Hands on experience in installing & troubleshooting hardware issues … for Laptop, Desktop, Printers and accessories Basic knowledge of enterprise LAN, WAN, Server setups and concepts. Conference room A/V equipment assistance & troubleshooting Basic VOIP phone configuration & troubleshooting Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port More ❯

Social network you want to login/join with: Desktop Support Specialist, Warrington, Cheshire Client: SISL Global Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to … end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and … and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Ampstek Ulverston, England, United Kingdom Desktop Support Specialist Ampstek Ulverston, England, United Kingdom 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Ampstek Talent Acquisition UK & Europe | Ampstek | B. com, MSW Job Role: IT Support Job Location: Ulverston UK Job … Type: Contract Duration will be 1 Month (Replacement Contract) Job Description: Key Responsibilities: • Provide first-level technical support to end-users via phone, email, or chat. • Experience in providing technical & customer support in Application, Maintenance, Development, Support (ADMS) • Assist in the setup and configuration of new software, basic hardware and network issues. • Log and track all incidents … and service requests in the ticketing system. • Escalate complex issues to higher-level support teams as necessary. • Follow up with users to ensure issues are resolved and provide updates on the status of their requests. • Maintain and update knowledge base articles and documentation. • Participate in team meetings and contribute to continuous improvement initiatives. Seniority level Seniority level Associate Employment More ❯

Hope you are doing well, Job Role: IT Support Job Location: Ulverston UK Job Type: Contract Duration will be 1 Month (Replacement Contract) Job Description: Key Responsibilities: • Provide first-level technical support to end-users via phone, email, or chat. • Experience in providing technical & customer support in Application, Maintenance, Development, Support (ADMS) • Assist in the setup … and configuration of new software, basic hardware and network issues. • Log and track all incidents and service requests in the ticketing system. • Escalate complex issues to higher-level support teams as necessary. • Follow up with users to ensure issues are resolved and provide updates on the status of their requests. • Maintain and update knowledge base articles and documentation. • Participate More ❯