IT DesktopSupport Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupport Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
DesktopSupport Engineer 📍 Location : Central London (on-site with occasional travel to other London-based sites) 🕒 Type : Full-time, Permanent 🔐 Clearance : Must be eligible for Security Clearance and NPPV3 About the Role We’re hiring a DesktopSupport Engineer to support a high-profile, mission … essential operations. The position is based on-site at one of the client’s key locations and will involve regular interaction with a remote support team. Occasional travel to other London-based customer sites may be required. Key Responsibilities Deliver high-quality, on-site desktopsupport to … requests Maintain accurate ticket documentation and follow ITIL processes Manage patching, software deployments, licensing, and certificates Monitor system alerts and proactively address recurring issues Support onboarding and offboarding processes for users Contribute to knowledge base updates and process improvements Assist with change management and routine maintenance tasks Identify potential More ❯
DesktopSupport Engineer – London, UK "Global Futures and Options Ltd (GFO-X)”, a UK FCA authorised and regulated MTF, is seeking a DesktopSupport Engineer to join our growing team in London. GFO-X is the UK's first regulated and centrally cleared trading venue dedicated … traditional derivative markets to the rapidly expanding digital asset arena. The successful candidate will participate in the daily operations of our globally distributed technical support team. They will be expected to deliver exceptional support to exchange participants through phone and email. Responsibilities: Be responsive - Provide 1st, and 2nd … level technical support for Windows 10/11 desktop for internal staff, liaising directly with internal customers to resolve issues. Support of hardware peripherals (phones, tablets, headsets) Active involvement in delivering new support projects and initiatives (new deployments, moves and changes) Plan, log and track activity More ❯
DesktopSupport Engineer A global investment manager is adding an experienced desktopsupport engineer to their London operations but will have global responsibility. To be considered for this position you must have strong experience within the buyside financial services industry. Required experience Focused on delivering exceptional More ❯
Per Annum Contract: Fixed term: 1 year (12-months) Type : Full-time, Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT Support professional looking to make a tangible impact in the NHS? An NHS Trust in the South East is seeking a Unified DesktopSupport … clinical and non-clinical services. What Youll Be Doing: Participate in Trust-wide equipment refresh programmes, ensuring seamless transitions with minimal disruption. Provide technical support and exceptional customer service to users at various hospital locations. Collaborate with other Digital Services teams including Service Desk, DesktopSupport, and … Infrastructure. Accurately maintain asset records and configuration documentation using ITSM tools. Ensure equipment installations and support align with Trust SLAs and governance standards. What Were Looking For: Proven experience in IT support environments (ideally 5+ years). Strong knowledge of Windows 10, Microsoft Active Directory, SCCM, RDP, and More ❯
london (whitechapel), south east england, United Kingdom
Refreshing Recruitment Ltd
Apple macOS DesktopSupport/Tech Bar (Must be SC Cleared) Outside IR35/£200 per day/6-month contract On-site, 5 days per week in Whitechapel, London DesktopSupport/Tech Bar Engineer sought, to provide Central Government VIP and senior stakeholder user … white-glove support, with their macOS devices. You will be supporting users with and Apple macOS devices and Google Pixel phones. Troubleshooting and resolving hardware and software incidents using ServiceNow for asset management, reporting and requests. It is an essential requirement that you have security clearance and apple macOS More ❯
Job Description: Job Title: IT DesktopSupport Technician Job Type & Location: Onsite || Witney, Oxfordshire, UK || Backfill Support/Secondary Support This role is for a Backfill/Secondary Support candidate who would be able to provide support in the absence of the primary engineer … and will be called on a certain notice period to come onsite and provide the necessary support services Job Requirements: Technical Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without … or customer security compliance requirements. •Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites. Ability More ❯
Senior DesktopSupport Analyst Location: On site 5 days per week in London Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers … Deploy and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to … training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: Extensive experience in desktop support. In-depth knowledge and experience with desktopMore ❯
Junior DesktopSupport Engineer | £25,000 | Onsite Do you have a passion for cutting-edge technology? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a company with a market-leading training and development program? We … are working with a market-leading professional services firm who are looking for a Junior Desktop Engineer to join the team. You will be responsible for providing a combination of BAU support and project implementation. You will also be given a great opportunity to develop your technical skills More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Exceptional Package + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our … leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace … and complexity of modern market infrastructure. The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led More ❯
Desktop Analyst – End User Computing We’re partnered with a global tech-driven investment firm to find a highly capable Desktop Analyst to join their world-class infrastructure team. You’ll manage and optimise the end-user computing environment across a global footprint — Windows 10/11, Microsoft … Yealink). This role combines deep technical execution with business impact — from automating secure builds to troubleshooting complex AV setups and leading next-gen desktop initiatives. You’ll be supporting critical functions like trading, research, and data, where stability and performance are non-negotiable. If you're confident with More ❯
ownership, and curiosity, the bank strives for excellence in all it does. Key responsibilities will include: Providing day to day 1st and 2nd level support for both hardware and software Ensuring that incidents and support requests are responded to in a timely manner and that all escalations are … and assigned to the correct team members Working in conjunction with other IT teams and the business to ensure the successful resolution of any desktop related issues. Supporting setting up desktops and troubleshoot, repair and maintain computer equipment (e.g. servers, desktop computers, printers, etc). Working Experience of … Mac estate Working Experience of Microsoft 365 and Microsoft Intune Working Experience of Vulnerability and Patch Management of Endpoint Devices. Ability to provide technical desktop service, and managing hardware, software, networking and video conferencing related matters; High level of customer service and excellent communication skills; The ability to work More ❯
Job Title: Level 1 Deskside Support Engineer Location: Witney, Oxfordshire Rate: £160 per day Contract Length: 2 months (potential for extension) Start Date: ASAP Overview: We're looking for a capable and reliable Level 1 Deskside Support Engineer to provide corporate IT support at a busy site … a mid-term sickness absence, and while initially for 2 months, there is potential for extension depending on circumstances. Key Responsibilities: Provide deskside IT support for hardware, software, and peripheral issues Support users with standard corporate technologies, including Windows OS and Microsoft Office Troubleshoot and resolve technical issues … in a timely, professional manner Maintain accurate records of issues and resolutions Escalate more complex problems to 2nd/3rd line support teams as needed Ensure excellent customer service to end users onsite Requirements: Proven experience in a Level 1 corporate deskside support role Strong troubleshooting and problem More ❯
the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery. Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of … line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines. General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution. Own, monitor and maintain equipment More ❯