2 of 2 Desktop Support Jobs in Surrey

Join Rapiscan Systems – Desktop Support Administrator (Redhill, UK) Rapiscan Systems is a global leader in security inspection technologies, serving aviation, border security, law enforcement and infrastructure protection. We tackle complex challenges like terrorism and smuggling with cutting-edge solutions and expert teams. We're hiring a Desktop Support Administrator to deliver top-tier IT support … travel, this role is key to maintaining seamless IT operations. What You’ll Do: Troubleshoot hardware/software issues across devices Install and maintain OS and applications Provide remote support across EMEA Collaborate on tech upgrades and solutions Document systems and processes What You’ll Bring: Proven desktop support experience Strong communication and documentation skills Self-motivation … and problem-solving mindset Customer support background Certifications like CompTIA A+ or MCP (preferred) Proficiency in Windows 11, Office 365, networking, and mobile platforms More ❯

Role : Desktop Support Location : Woking (Surrey) JD: Should be able to work from office for all the 5 days in a week - Woking (Surrey) Provide comprehensive technical and customer support services to VIPs user Provide on-site support when required or as requested by the VIP or Executive Authorized User; provide additional features to VIPs Support … resolution and include follow up with user. Assess reported incidents and take initiative and ownership to resolve them Replicate and resolve VIP incidents in the software & hardware environment. Provide support services for newly hired VIPs as well as existing VIPs VIP support can be remote support over the phone, in-person support in the home office … or at times at the VIPs home. Partner with Conference Room Support Teams to ensure meetings with VIPs are seamless when it comes to technology. Perform IMAC-related tasks as assigned Create and submit detailed call logs documenting customer interactions to be inclusive of accuracy, thoroughness, and timeliness Perform customer support related tasks and special projects as assigned More ❯