6 of 6 Desktop Support Jobs in the West Midlands

Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. Technically resolves end users Incidents and fulfils Service Requests, across all supported … service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support … Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi Accessing and configuring Firmware/BIOS to set standards Operating System exposure - install/update/remediate (Microsoft Windows - all support versions) End point software suites - install/update/remediate (Microsoft Office - all supported versions) Mobile Device Management Enterprise experience - device enrol/un-enrol (Profile Push) Mobile Iron More ❯

Desktop Support Engineer Salary: Upto 38k Location: Solihull (Onsite) Contract: Permanent At Khuda Technology, we’re partnering with a reputable organisation to hire a Desktop Engineer who will provide high-quality IT support across the business. This is an excellent opportunity for a tech-savvy professional looking to join a dynamic and growing team, supporting end … users in a professional and fast-paced environment. As a Desktop Engineer, you will be the go-to point of contact for technical issues, responsible for troubleshooting hardware and software problems, maintaining devices, and ensuring smooth daily operations for users. Responsibilities Deliver face-to-face and remote desktop support to internal users. Troubleshoot and resolve hardware, software … printer, and network-related issues. Build, configure and deploy desktops, laptops, and mobile devices. Support Office 365, Windows 10/11, and common business applications. Escalate unresolved issues to the appropriate internal teams when necessary. Maintain accurate documentation of IT assets and procedures. Provide excellent customer service with a user-first mindset. Experience Previous experience in a desktop More ❯

Desktop Support Engineer Role Providing Technical assistance to users. Installation, Upgrade and troubleshoot any hardware and software systems. Key responsibilities Providing support for Desktop/Laptop Build and Configuration of PC Win-10 Desktop and Laptop Build Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management. CMDB Management Providing Desktop Support and … addressing tickets for Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support Troubleshooting and resolving users desktop/laptop/tablets issues remotely Identification, troubleshooting and resolution of various services running on Windows Operating system Management of End to End Infrastructure for all PCs, Core Applications and management of these … devices using the in-place backend infrastructure Antivirus Management Image and Patch management, Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues Should work effectively with relevant teams to investigate and resolve technical issues, and communicate progress with stakeholders across the business. Participate in BAU Operational support and Projects More ❯

Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton Contract: 3 months rolling The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared … clean driving licence. 2 years+ experience in a PC field service environment or PC field workshop environment. HP Accreditations for grade. Dell Accreditations for grade. Familiarisation with current Microsoft desktop operating systems. Hardware – Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs). Installation - Customer builds/Apps. Flexibility & willingness to travel. Good team player. Good More ❯

Desktop Support Engineer | £36,000 - £42,000 | Hybrid Do you have a passion for cutting-edge technology? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a company with a market-leading training and development program? We are working with a market-leading MSP who are … looking for a Desktop Engineer to join the team. You will be responsible for providing a combination of BAU support and project implementation. You will also be given a great opportunity to develop your technical skills and grow in a dynamic, successful company. What you need : Windows Server O365 Active Directory Basic networking skills AV Support What More ❯

We're Hiring: Installation Technicians (Desktop Hardware) Location: Birmingham Job Type: Contract - £120-£130/day Inside IR35 Shift Patterns: Variable, as per business requirements Are you hands-on, detail-oriented, and looking for a role that gets you into the heart of IT operations? Join our team as an Installation Technician and help deliver essential desktop hardware … installation services to support our service delivery solutions. ?? About the Role As an Installation Technician , you'll be responsible for installing desktop hardware in a variety of environments. You'll unbox and set up devices at workstations, connect power and network cables, attach peripherals, and run basic tests to ensure everything is up and running smoothly. Your role … is crucial in supporting IT build processes and ensuring a seamless experience for end users. ?? Key Responsibilities: Unbox, position, and install desktop hardware at user desks Connect power, network, and peripheral cables Perform basic power-on self-tests (POST) Initiate automated builds and perform basic scripted post-login configuration Maintain accurate records of installations and any issues encountered Follow More ❯