We're currently looking to recruit a talented Desktop Support Technician to join our established, fast paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first time resolution. Role: IT Desktop Support … Technician Location: Liverpool offices Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 3 Saturdays from 9:00am to 5:30pm, What you will be doing: To be the first point of contact for all IT issues, security incidents and requests from within the More ❯
We're Hiring: Installation Technicians (Desktop Hardware) Location: Dundee Job Type: Contract - £100-£120/day Inside IR35 Shift Patterns: Variable, as per business requirements Are you hands-on, detail-oriented, and looking for a role that gets you into the heart of IT operations? Join our team as an Installation Technician and help deliver essential desktop hardware installation services to support our service delivery solutions. ?? About the Role As an Installation Technician , you'll be responsible for installing desktop hardware in a variety of environments. You'll unbox and set up devices at workstations, connect power and network cables, attach peripherals, and run basic tests to ensure everything is up and running smoothly. … Your role is crucial in supporting IT build processes and ensuring a seamless experience for end users. ?? Key Responsibilities: Unbox, position, and install desktop hardware at user desks Connect power, network, and peripheral cables Perform basic power-on self-tests (POST) Initiate automated builds and perform basic scripted post-login configuration Maintain accurate records of installations and any issues More ❯
for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault-find and … with users and suppliers for issue resolution. Assist with new system implementations and participate in IT projects. Advise users on system security in line with policies. Provide cross-team desktop support to healthcare and community-based teams. Perform additional duties as assigned by the IT Support Team Leader. If you possess the required skills, apply now More ❯
