Parliamentary & Complaints Caseworker
- Hiring Organisation
- TXP
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £0.00 - £350/day
within a structured environment. Strong understanding of governance, consistency, regulatory requirements, and maintaining user trust. Proven experience conducting investigations into operational, service, or digital issues. Ability to gather, analyse, and interpret evidence from multiple sources to develop practical solutions and recommendations. Experience working with diverse stakeholder groups … while maintaining a strong focus on user outcomes. Desirable Experience Experience within central government, public sector organisations, or highly regulated environments. Knowledge of digital services, identity services, or large-scale digital transformation programmes. Understanding of complaints handling frameworks, service management ...