performance tuning, capacity planning, and proactive monitoring of infrastructure systems. Provide Level 2 and Level 3 support, troubleshooting complex technical issues, and collaborating with internal teams and vendors. Ensure disasterrecovery (DR) and business continuity planning (BCP) strategies are in place and tested regularly. Preferred Experience and Skills Minimum three years' experience in IT support and customer service … Veeam, storage solutions like NetApp, Cisco, Fortinet firewalls, Office Add-ins troubleshooting, Mitel telephone systems, Citrix Virtual Apps & Desktops, Market Data platforms (Bloomberg, Refinitiv, etc.), SQL Server management, and disasterrecovery planning. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Data Infrastructure and Analytics This job posting appears active, with More ❯
performance tuning, capacity planning, and proactive monitoring of infrastructure systems. Provide Level 2 and Level 3 support, troubleshooting complex technical issues, and collaborating with internal teams and vendors. Ensure disasterrecovery (DR) and business continuity planning (BCP) strategies are in place and tested regularly. Stay up to date with industry best practices, emerging technologies, and regulatory requirements in … similar. Experience with Office Add-ins troubleshooting and problem-solving. Telephone Systems, preferably Mitel. Citrix Virtual Apps & Desktops, NetScaler experience. Bloomberg, Refinitiv, FactSet, Fidessa, or other Market Data experience. Disasterrecovery/BCP. SQL Server database management & administration. #J-18808-Ljbffr More ❯
Manage security tools such as SIEM, endpoint protection, and access controls, including automated threat detection and incident response. Create documentation, procedures, and diagrams for infrastructure management. Plan and test disasterrecovery procedures. Collaborate with support and transformation teams to ensure security and performance. Produce clear documentation for teams and stakeholders. Embed infrastructure strategies into operational workflows. Act as … and storage. IAM: Microsoft Entra ID, RBAC, MFA. Cloud Security: Azure security tools, compliance frameworks. Threat and incident management: vulnerability assessment, threat protection. Patch and endpoint management. Backup and disasterrecovery tools. Monitoring tools experience. Cisco certifications (CCNA/CCNP/CCIE). Microsoft certifications (e.g., MCSA, AZ-104). Azure Security certifications (e.g., AZ-500) a plus. More ❯
Maintain compliance with relevant regulations and standards, providing regular reports and updates to stakeholders. Utilize network security tools, antivirus software, and intrusion detection systems to safeguard infrastructure. Backup and Recovery: Manage backup and recovery solutions, ensuring data integrity and availability. Develop and implement disasterrecovery plans to minimize downtime and data loss. Collaboration and Communication: Collaborate More ❯
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
PayPoint plc
Ensure consistency and quality of service, progressing all support tickets in line with operational service levels. Change Management: Review and approve changes in accordance with the Change Management Process. DisasterRecovery: Implement, maintain, and test PayPoint DR services as required. Documentation Updates: Update documentation, policies, and procedures, ensuring they are followed. On-Call Coverage: Provide on-call support More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Version 1
and manage system alerts to address potential issues before they escalate. Review and refine service desk documentation and processes regularly for efficiency and accuracy. Test business continuity measures, including disasterrecovery plans, to ensure readiness. Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and More ❯
and other support teams within agreed timescales. Assist in planning, designing, developing, and deploying new services and enhancements to existing services. Own and manage systems used for monitoring, backups, disasterrecovery, and security patching. Ensure compatibility and interoperability of computing systems. Review and analyze the effectiveness of existing systems and develop improvement strategies. Research hardware and software products More ❯
migrations, patching, and lifecycle management. Serve as a technical liaison to InfoSec, DevOps, and architecture teams to ensure system reliability, data integrity, and platform scalability. Manage and improve backup, disasterrecovery, and business continuity strategies. Participate in on-call rotations to provide 24/7 support coverage for critical systems and services. Create and maintain detailed documentation, system More ❯
London, England, United Kingdom Hybrid / WFH Options
Simpson Thacher & Bartlett LLP
Identify and assess operational risks, including those related to IT infrastructure and security, and develop and implement mitigation strategies. Contribute to the development and implementation of business continuity and disasterrecovery plans. Reporting and Analysis: Develop and present regular reports on operational performance, key metrics, and project status to the Director of Operations and other stakeholders. Analyze data More ❯
on-premises infrastructure with Azure and other federated services in a secure and resilient manner. Proactively maintain systems, including security updates, patches, system backups and agreed business continuity and disasterrecovery arrangements. Ensure timely application of security updates and system patches, perform regular system and data backups to prevent data loss, and implement disasterrecovery procedures … with vendors and external support teams as needed. Working flexibly, outside of core hours and as part of a support rota as required Providing incident response, business continuity and disasterrecovery support as part of the on-call rota. Working as needed to provide proactive maintenance at dates and times that minimise disruption to Sadler’s Wells business … Power Automate. Understanding of networking systems, including TCP/IP, routers, firewalls, and VPNs. Experience with SQL Experience of supporting identity and access management solutions. Knowledge of backup solutions, disasterrecovery, and high-availability configurations. Familiarity with security best practices and compliance frameworks, including PCI-DSS and GDPR. Strong troubleshooting skills and ability to work independently or in More ❯
assets and consumables, and handle mobile phone provisioning, configuration, and troubleshooting. Peripheral & Application Support: Provide support for printers/copiers and manage software/application installation, support, and maintenance. DisasterRecovery & Continuity: Support disasterrecovery and business continuity planning, testing, and documentation. Respond to Cyber Security incidents and proactively engage with relevant stakeholders. Project & International Collaboration … Server Support Working to standards in accordance with ISO27001, CyberEssentials Plus, UK Government MoD framework Knowledge and application of ITIL concepts, or an ITIL v3 certification Business Continuity/DisasterRecovery Testing, Planning and Upkeep Ability to manage and implement Small to Medium Scale Projects Important to know Due to the nature of our work many our roles More ❯
Continuously evaluate and optimize cloud infrastructure to improve performance, reduce costs, and enhance scalability. This involves analysing usage patterns, identifying inefficiencies, and implementing changes to achieve better resource utilization. Disasterrecovery planning: Support and manage disasterrecovery plans to ensure business continuity in case of system failures or data loss, alongside the existing Operational Resilience Team. … This includes validating backup and recovery processes, testing recovery procedures, and ensuring that critical data is protected. Documentation and reporting: Maintain comprehensive documentation of cloud infrastructure, configurations, and processes. Assist with generating regular reports on cloud resource usage, performance metrics, and security compliance to keep stakeholders informed. Mentorship and Training: Provide mentorship and training to junior engineers and … related policy Skills & Competencies Extensive knowledge of Azure Platform services including but not limited to Compute Infrastructure, Storage, Networking (vNet, vWan, Peering, NSG’s, ASG’s), Azure Policy, RBAC, Recovery Services Extensive knowledge of Infrastructure as Code (IAC) – Terraform, Azure DevOps Extensive knowledge of scripting and automation skills and tools - Powershell, Terraform, Visual Studio Code Extensive knowledge of Microsoft More ❯
provisioning, server buildout, and troubleshooting. Virtualisation : Design, deploy, and manage with VMware ESXi/vCentre and Hyper‐V; clustering is a strong advantage Backup & DR : Champion backup strategies and disasterrecovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation : Build and adapt scripts in PowerShell and other languages More ❯
Woking, England, United Kingdom Hybrid / WFH Options
VitalHub UK
Your Responsibilities: System monitoring Managing and carrying out environment checks Managing & deploying Patches/Updates Managing backups & restores Managing & deploying SSL certificates Managing & deploying anti-virus Server support & provisioning Disasterrecovery and performance tests. Network/Firewall support Documentation Why work for us? VitalHub UK Limited (VHUK) is a leading provider of Healthcare IT solutions, dedicated to supporting More ❯
provisioning, server buildout, and troubleshooting. Virtualisation: Design, deploy, and manage with VMware ESXi/vCentre and Hyper‐V; clustering is a strong advantage Backup & DR: Champion backup strategies and disasterrecovery operations-Veeam or equivalent. Cloud & M365/Azure: Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation: Build and adapt scripts in PowerShell and other languages More ❯
with ITIL best practices. Monitor and report on system performance, ensuring SLA targets are consistently met. Lead operational improvements, automation, and optimisation of infrastructure and services. Develop and maintain disasterrecovery and business continuity plans. Work closely with stakeholders across the business to understand technology needs and provide effective solutions. Manage vendor relationships, software licensing, and service contracts. More ❯
storage, network, and cloud infrastructure Lead and contribute to infrastructure projects, including upgrades and new deployments Monitor system performance and proactively resolve issues Maintain and enhance cybersecurity measures and disasterrecovery plans Collaborate with cross-functional teams to ensure IT services meet clinical and operational needs Provide clear, timely communication to users and stakeholders Maintain high-quality documentation More ❯
analysis on incidents and escalate issues to the appropriate support level when necessary. Manage Application ID and provide cloud elasticity by auto-scaling resources based on business requirements. Ensure DisasterRecovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. If you More ❯
Google Cloud Platform. WHAT YOU'LL BRING: Extensive experience in IT infrastructure support and administration. Strong technical knowledge in Microsoft 365, Google Workspace, Windows OS, Active Directory, Backup and Disaster Recovery. Proficient in Identity and Access Management platforms (e.g., Entra ID, Okta). In-depth understanding of server technologies, enterprise storage, network protocols, and infrastructure components. Skilled in managing More ❯
delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology More ❯
infrastructure topology, configurations, and procedures. Manage relationships with third-party vendors, service providers, and contractors. Monitor system performance, identify bottlenecks, and implement solutions for continuous improvement. Develop and maintain disasterrecovery and business continuity plans. Skills needed: Proven experience in a network and infrastructure management or senior engineering role Strong knowledge of LAN/WAN, VPN, firewalls, switches … Azure, AWS). Experience with virtualisation technologies (e.g., VMware, Hyper-V). Hands-on experience with Windows Server environments, Active Directory, Group Policy, DNS, DHCP, etc. Familiarity with backup, recovery, and monitoring tools. Strong problem-solving skills and ability to manage critical incidents under pressure. Excellent communication and leadership skills. More ❯
and performance Proactive monitoring and actions : Establish proactive monitoring and alerting to maximize system uptime, performance, and cost management Responsible for service-levels : Own the cloud infrastructure availability, security, disasterrecovery, business continuity and SLA Compliance. Provide regular reports to the executive team Incident management: Take the lead in ongoing incidents, managing communications to customers and the executive … budgets and providing reporting to executive leadership Experience managing monitoring, alerting, observability, and dashboarding platforms (such as Azure Monitor, Grafana, and Azure Log Analytics) Experience with incidents, incident management, disasterrecovery planning, and business continuity practices Experience with CI/CD pipelines (Azure DevOps, or other tools) for infrastructure automation and continuous deployment Hands-on experience delivering cloud … Azure environments, including experience with: Windows Server, Linux, Web Application Gateways, Front Door, Virtual Machine scale sets, Firewalls, Azure Entra, Virtual Machines, Storage Accounts, Key Vaults, Log Analytics, SQL, Recovery Vaults, Network Resources, Security Resources and other Azure services Certified with AZ-104 Strong communication, documentation and organisation skills Nice to have: The following certifications: AZ-500, AZ More ❯
Sheffield, South Yorkshire, England, United Kingdom
True North Group
infrastructure topology, configurations, and procedures. Manage relationships with third-party vendors, service providers, and contractors. Monitor system performance, identify bottlenecks, and implement solutions for continuous improvement. Develop and maintain disasterrecovery and business continuity plans. Skills needed: Proven experience in a network and infrastructure management or senior engineering role Strong knowledge of LAN/WAN, VPN, firewalls, switches … Azure, AWS). Experience with virtualisation technologies (e.g., VMware, Hyper-V). Hands-on experience with Windows Server environments, Active Directory, Group Policy, DNS, DHCP, etc. Familiarity with backup, recovery, and monitoring tools. Strong problem-solving skills and ability to manage critical incidents under pressure. Excellent communication and leadership skills. More ❯
/2022). Manage Active Directory, Group Policy, DNS, DHCP, and other core services. Administer and maintain user accounts, permissions, and access rights. Perform system monitoring, backup, and disasterrecovery planning. Troubleshoot hardware, software, and networking issues on Windows platforms. Apply security patches and system updates regularly to maintain system integrity. Maintain system documentation, standard operating procedures, and … related field. 3+ years of experience in Windows System Administration. Strong knowledge of Active Directory, DNS, DHCP, and GPOs. Experience with PowerShell scripting and automation. Familiarity with backup and recovery solutions. Understanding of networking concepts (TCP/IP, firewalls, VPN, etc.). Excellent problem-solving and communication skills. Preferred Qualifications: Microsoft Certified: Windows Server Hybrid Administrator Associate (or similar More ❯