Technical Support Agent (L2)
- Location
- United Kingdom
Server (2012-2019) and Linux (RedHat), SQL Server, Networking, and Active Directory. Familiarity with cloud environments (e.g., Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes). Proficiency in scripting languages (e.g., PowerShell, Python, Bash). Experience working with ticketing systems and adhering to SLAs/KPIs. Exposure to voice ...