Lead Service Operations Manager
- Location
- City Of London, England, United Kingdom
supporting and delivering key infrastructure services including enterprise Windows and Linux server environments, virtual infrastructure, cloud infrastructure (e.g. AWS, O365), VDI, enterprise messaging environments, document management systems, enterprise backup systems, enterprise monitoring, enterprise anti-virus solutions, enterprise system management tools, Unified Communications and storage. Ability to plan … team and the wider CLS corporate goals. Strong documentation and report writing skills (to both technical and business audiences). Have excellent time management and organisational skills. Knowledge of ITIL framework (Incident, Problem, Change and Request processes). Strong vendor management experience for providing managed support services (storage ...