3 of 3 Documentation Skills Jobs in Chippenham

user experience. Responsibilities include: Managing third-party system access requests throughout their lifecycle, ensuring compliance with governance documentation. Preparing monthly reports on user activity for service delivery. Owning management documentation related to service accounts and access management processes. Building relationships with stakeholders to understand requirements and facilitate onboarding and changes. Providing front-line support for operational and technical queries. … issues. Required qualifications: Experience in service account administration and user support in cybersecurity or IT operations. Proficiency with Active Directory. Knowledge of security standards and compliance. Excellent communication and documentation skills. Understanding of MOD hierarchy and UK Government Security Classifications. Proficiency in SharePoint, Microsoft Office, Word, Excel. Strong organizational and time management skills. Experience with ITSM tools like ServiceNow. … Experience with RedHat FreeIPA. ITIL Foundation certification. Experience in Agile environments. Familiarity with cyber situational awareness platforms. #LI-SB2 Skills: IT Service Management What you can expect from us: At CGI, we foster ownership, teamwork, respect, and belonging. You’ll be empowered from day one as a CGI Partner, benefiting from collective success and actively shaping our company’s More ❯

documentation. • Prepare comprehensive monthly reports on user activity as part of the Service Delivery reporting process, supporting the Service Delivery and Operations Managers. • Assume full ownership of all management documentation related to service account administration and ID Access Management processes. • Build and maintain strong relationships with key stakeholders to gain a deep understanding of their requirements, provide informed guidance … strong understanding of user support within a cyber security or IT operations environment. • Strong experience with Active Directory. • Knowledge of security compliance standards and best practices. • Excellent communication and documentation skills with the ability to work collaboratively across technical and operational teams, namely MOD, CGI and other MOD service providers. • Understanding of MOD hierarchy and UK Government Security … Classifications. • Extensive working knowledge of SharePoint and Microsoft Office applications, with proficiency in Word and Excel. • Demonstrates strong time management and organisational skills, with the ability to effectively prioritise tasks to meet deadlines. • Experience in ITSM environments and tools (e.g., ServiceNow). • Experience of RedHat FreeIPA account management. • ITIL Foundation. • Experience of working in an Agile project delivery environment. More ❯

documentation. Prepare comprehensive monthly reports on user activity as part of the Service Delivery reporting process, supporting the Service Delivery and Operations Managers. Assume full ownership of all management documentation related to service account administration and ID Access Management processes. Build and maintain strong relationships with key stakeholders to gain a deep understanding of their requirements, provide informed guidance … strong understanding of user support within a cyber security or IT operations environment. Strong experience with Active Directory. Knowledge of security compliance standards and best practices. Excellent communication and documentation skills with the ability to work collaboratively across technical and operational teams, namely MOD, CGI and other MOD service providers. Understanding of MOD hierarchy and UK Government Security … Classifications. Extensive working knowledge of SharePoint and Microsoft Office applications, with proficiency in Word and Excel. Demonstrates strong time management and organisational skills, with the ability to effectively prioritise tasks to meet deadlines. Experience in ITSM environments and tools (e.g., ServiceNow). Experience of RedHat FreeIPA account management. ITIL Foundation. Experience of working in an Agile project delivery environment. More ❯