1 of 1 Documentation Skills Jobs in County Antrim

new releases in coordination with vendors and internal teams. Own the change request process for applications, manage UAT, and ensure effective communication of changes to users. Use strong SQL skills to support and troubleshoot applications, investigate performance issues, and align changes with reporting and analytics requirements. Support application integrations and maintain technical and process documentation for all integrations. … Create and maintain SOPs, user guides, and support runbooks for all key applications. Identify under-utilised modules within applications and work with departments to simplify and standardise processes. Required Skills & Qualifications: Bachelor’s degree in Computer Science/Information Systems or equivalent experience. 5+ years’ experience in application support/ownership roles in an operational business environment. Strong SQL … skills (T-SQL preferred) with experience supporting SQL-backed applications such as a TMS/ERP. Experience supporting and integrating business applications (APIs, EDI, flat files, XML/JSON). Proven experience managing vendors, leading issues to resolution, and coordinating updates/releases. Excellent stakeholder engagement and communication skills, with the ability to translate business problems into application More ❯