Technical Program Manager, Data Center Operations, Tooling and Telemetry
- Location
- Greater London, England, United Kingdom
defense). Preferred qualifications Experience in a Technical Account Management (TAM) or Customer Success role within critical environments. Experience with executive-level communication. Strong documentation skills and experience building quick-start/how-to guides. Ability to troubleshoot and perform root cause analysis or corrective action … operational findings back to teams to kickstart their tool utilization. Design and deliver technical training sessions on tools and telemetry. Create clear, user-friendly documentation, quick-start guides, and communication plans. Facilitate onboarding for new operators. Identify and engage with new internal teams (e.g., Sustainability, Capacity Planning, etc. ...