Service Designer
bath, south west england, united kingdom
rmg digital
service experiences, considering implementation needs Collaborate with Product, PMs, and Architecture teams to shape how solutions are delivered Use AI tools and analysis to help process and understand internal documentation Translate complex internal systems into usable service maps and documentation Work with implementation teams to build a better customer onboarding experience Confidently chase stakeholders and gather the information … needed independently Skills: Proven experience as a Service Designer in B2B or enterprise environments Strong experience with service mapping, workflow analysis, and process design Excellent workshop facilitation and stakeholder engagement skills Ability to operate independently and chase down information across teams Experience working with architects and project managers on delivery projects Strong documentation and communication skills More ❯
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