1 of 1 Dynamics 365 Analyst Jobs in Hook

We are seeking a D365 CE Support Analyst to work for a well established Microsoft consultancy who specialise in the Dynamics 365 and Power Platform sector.This is a growing company who have a strong project pipeline and as such they are growing their support function.You will be responsible for the resolution or implementation … team means you'll need to be proactive, be able to work under your own initiative and within a team. You will be exposed to all areas of Dynamics and the Dataverse, such as Power Automate and Power Apps. Requests can range from the creation of new fields, updating forms, apply security permissions or adding automation using workflows … be able to establish strong working relationships with customers, clarify their requests and also to troubleshoot their issues effectively. Responsibilities: * Logging and processing customer requests and issues using Dynamics 365* Troubleshooting and diagnosing support issues via the phone, email or onsite visits* Effective ticket management to meet defined service levels* Assist with project related work, such More ❯