2 of 2 Dynamics CRM Jobs in Northern Ireland

development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying … a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics/trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor … with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings More ❯

New Business Sales Consultant to expand its footprint across Northern Ireland. This is an exciting opportunity to join a well-established consultancy with deep expertise in Microsoft Dynamics 365 Business Central and Finance & Operations (F&O), and a reputation for delivering impactful digital solutions to the private and public sectors. About the Role: This is a strategic … cycle—identifying, qualifying, and converting opportunities—while collaborating with a highly skilled pre-sales and delivery team. Key Responsibilities: Identify and close new business opportunities for Microsoft Dynamics 365 Business Central and Finance & Operations ERP solutions. Build a robust pipeline across sectors such as manufacturing, distribution, professional services, and the public sector. Lead consultative sales engagements that … Maintain detailed and accurate forecasting and CRM updates. Represent the company as a trusted Microsoft partner, staying informed on the latest developments in the Dynamics 365 suite. About You: Proven experience in new business solution sales, ideally in the ERP or Microsoft Dynamics space. Strong commercial acumen and the ability to More ❯