11 of 11 E-Commerce Jobs in the North East

sufficient to triage functional vs technical issuesStrong communication skills, able to work with both technical and business stakeholdersDesirable:Prior Shopify Plus or retail/ecommerce integration experienceMicrosoft certifications (MB-500, MB-700, or Azure equivalents)Experience with Azure Monitor, Log Analytics, or Application InsightsExperience with Infrastructure as Code (Bicep ...

advanced technologies to create strategies that engage customers across multiple channels. This role offers the opportunity to collaborate closely with teams in Buying & Merchandising, Ecommerce, and Brand Strategy, ensuring each customer interaction reflects the brand values and drives customer engagement forward.In this role, you’ll lead a team responsible ...

gateways,card‐present and card‐not‐present transaction flows,authorization and settlement models, transaction lifecycle,industry‐specific use cases (attended/unattended, e-commerce, retail, hospitality, AFD, EVC, transit, CIT/MIT, etc.),familiarity with payment methods, digital wallets, APM/LPM,working knowledge ...

worth exploring. The Opportunity Like many successful organisations that have grown and evolved over time, our client operates a diverse technology landscape supporting retail, ecommerce, supply chain, wholesale and corporate functions. As Enterprise Architect, you'll be tasked with understanding the current environment, defining a clear future-state vision ...

automationEncourage data-driven decision-making across engineering and operationsSome of the requirements:Experience managing multiple high-performing teams within a scaling digital, e-commerce, or operational technology environmentStrong foundation in modern software engineering Knowledge of cloud (AWS), DevOps, CI/CD, and API-driven architecturesExperience linking digital ...

leadership position for someone who has spent several years operating at Head of Customer Experience level within a KBB (Kitchen, Bedroom & Bathroom) e-commerce business and has successfully transformed customer service into a market-leading customer experience function. You will be responsible for developing and delivering … Head of Customer Experience or equivalent senior leadership role. Strong background within the KBB industry, essential Experience in a fast-paced e-commerce and omnichannel retail environment. Proven success implementing a customer experience strategy. Board-level reporting and stakeholder management experience. Demonstrable improvements in customer satisfaction ...

SENIOR CUSTOMER SUCCESS MANAGER At Elastic Path, we're passionate about bringing eCommerce visions to life. Role Impact: A Senior Customer Success Manager (CSM) at Elastic Path serves as a dedicated strategic partner for enterprise customers, acting as a trusted advisor throughout the full customer lifecycle. This role is responsible … frontline, you will drive product adoption, maximize customer value, and own long-term customer satisfaction, retention, and expansion. Customer Success guides customers through complex eCommerce modernization initiatives that optimize and evolve their underlying commerce architecture to support scalability and long-term growth. This role proactively monitors customer health ...

term contract Location: Near Stoke-on-Trent (Staffordshire) commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding areas Sector: E-commerce, Online Marketplaces, Customer Service, Order Processing Type: Full-time, Permanent UP to £26,000 and excellent benefits to join an established and expanding … business. An exciting new role for a customer service and e-commerce professional; an excellent opportunity as our client is expanding its B2C e-commerce and online marketplace operations and is looking for a proactive Customer Service Advisor to deliver a first-class customer ...

Were recruiting for an eCommerce Assistant to join a growing business within the agricultural, turf and ground care sector. This is a great opportunity for someone looking to start or develop their career in eCommerce, with full training and opportunities to progress. The Role Creating and updating product listings … promotions Coordinating orders, returns and exchanges Responding to customer queries by phone, email and online chat Liaising with suppliers and internal teams Supporting wider eCommerce projects and bringing new ideas to the business About You Were looking for someone who is organised, accurate and keen to learn, with an interest ...

seek to appoint a Head of Marketing to own the overall marketing strategy and roadmap across wholesale, trade, retail B2B, D2C, e-commerce and export. Your specific responsibilities as Head of Marketing will include: Driving traffic, customer acquisition and brand growth Owning the strategy, budget and performance … measured against open rates, click-through rates and revenue contribution Directing integration of email/CRM activity with paid, content and e-commerce plans Partnering closely with the Head of E-commerce to ensure marketing and website activity are fully aligned Working with Sales ...

provide professional, accurate and timely administrative support across eCommerce platforms, customer enquiries and purchasing activities, delivering a consistently positive customer experience through effective communication, efficient coordination and high-quality service. Role Customer & Platform Support: Respond promptly and professionally to customers via eCommerce platforms, email and phone Handle customer returns ...