1 of 1 Enterprise Software Jobs in Dorset

excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems, including real-time enterprise-level applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities … applications Attend customer review meetings as needed Contribute to the global Yunex Traffic community with ideas to enhance customer experience Qualifications & Experience Experience supporting bespoke applications in an enterprise environment Strong knowledge of Windows Server and Linux operating systems Solid understanding of networking principles Familiarity with cloud-based services and technologies Analytical problem-solving skills Excellent communication skills … customers Effective time management and prioritisation skills Desirable: Experience working within an ITIL framework Knowledge of Intelligent Traffic Control Systems Exposure to cybersecurity practices and standards Experience with software deployment and project management Understanding of database technologies and data analysis Relevant technology industry qualifications Familiarity with the software development lifecycle and user acceptance testing We offer More ❯