IT Onsite Technical Support Engineer (Brighton)
- Hiring Organisation
- Focus Group
- Location
- Brighton, East Sussex, UK
- Employment Type
- Full-time
tickets with autonomy and accountability Tackle escalated incidents that need advanced troubleshooting and root cause analysis Navigate complex technical challenges across Microsoft 365, Azure AD, Intune, Windows environments, and network infrastructure Monitor and respond to security alerts from EDR/XDR, email security, and vulnerability management platforms Conduct proactive …/2019/2022) Deep knowledge of Microsoft 365 admin—Exchange Online, SharePoint, Teams, OneDrive Strong experience with Azure Active Directory/Entra ID, including conditional access, MFA, and hybrid identity Hands-on proficiency with Microsoft Intune/Endpoint Manager for device and application management ...