2nd Line Support Engineer
Richmond upon Thames, Greater London, Teddington, United Kingdom
1 Tech Staffing Ltd
issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other … remote and in-person support. Contribute to process improvements and infrastructure upgrades. Key Requirements: Proven MSP environment experience (non-negotiable). Strong knowledge of: Microsoft 365 admin & support Azure Active Directory Microsoft Intune/Endpoint Manager Microsoft Defender security suite Hands-on experience with Windows, macOS, Android, and iOS support. Solid troubleshooting skills across networks, infrastructure, and applications. Firewall More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted: