7 of 7 Escalation Management Jobs in the City of London

organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a … multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential … to success in this role. Key Responsibilities Program Management: Oversee large, complex cross-functional initiatives through the project life cycle Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery More ❯

organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a … multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential … to success in this role. Key Responsibilities Program Management: Oversee large, complex cross-functional initiatives through the project life cycle Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery More ❯

practices. Client-Focused Operations : Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction. Recruitment & Talent Management : Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support. Strategic Contribution : Represent the … overall operational strategy and vision of the business. Service Auditing : Shadow and audit team members’ work to maintain operational consistency and uphold service quality. Escalation Management : Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues. Client Solutions More ❯

practices. Client-Focused Operations : Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction. Recruitment & Talent Management : Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support. Strategic Contribution : Represent the … overall operational strategy and vision of the business. Service Auditing : Shadow and audit team members’ work to maintain operational consistency and uphold service quality. Escalation Management : Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues. Client Solutions More ❯

practices. Client-Focused Operations : Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction. Recruitment & Talent Management : Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support. Strategic Contribution : Represent the … overall operational strategy and vision of the business. Service Auditing : Shadow and audit team members’ work to maintain operational consistency and uphold service quality. Escalation Management : Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues. Client Solutions More ❯

Dependencies : Plan and manage inputs to larger programs and portfolios when needed. Removing Blockers and Managing Risks : Oversee program risks, budgets, billing, and people management, ensuring smooth operations. Balancing Priorities : Effectively redeploy resources and personnel as program priorities evolve. Stakeholder Communication : Understand, manage, and balance the needs of complex … stakeholder groups, ensuring clear communication. Escalation Management : Serve as the primary escalation point for the program, maintaining awareness of the broader context. What You’ll Need: Expertise in program planning and management in the insurance industry . Knowledge of both waterfall and agile methodologies. Experience delivering More ❯

Dependencies : Plan and manage inputs to larger programs and portfolios when needed. Removing Blockers and Managing Risks : Oversee program risks, budgets, billing, and people management, ensuring smooth operations. Balancing Priorities : Effectively redeploy resources and personnel as program priorities evolve. Stakeholder Communication : Understand, manage, and balance the needs of complex … stakeholder groups, ensuring clear communication. Escalation Management : Serve as the primary escalation point for the program, maintaining awareness of the broader context. What You’ll Need: Expertise in program planning and management in the insurance industry . Knowledge of both waterfall and agile methodologies. Experience delivering More ❯